LibAnswers

For students, the default password for their account is their 8 character date of birth in this format: MMDDYYYY

If you DON'T know the password to your account, follow these steps:

1. Go to https://cerritos.onbio-key.com/
2. Click "User Self-Service"
3. Enter your username. If you are a student, your username will be your Student ID number.
4. Select "Reset Forgotten Password"
5. You have two options:
   
   
    
   • If you know the answers to the challenge questions you set up, select "3 Challenge Answers" to reset your password.
   • If you have a mobile phone number registered with your account, select "One Time Passcode." Enter the password sent to you mobile phone reset your password.

If the text message has not arrived, click on the link "Select a different option for a One Time Passcode" to see all of the options available to you.